Dell XPS 15: QHD+ LCD Testing

Considering that this is the first QHD+ display that I’ve tested in a laptop, I’m going to start our performance metrics there. We’re changing quite a few things with our laptop reviews for 2014 and moving forward, and one of the most important changes will be in the area of testing the displays. We’ll be using the same software and hardware that we use for testing desktop displays, and hopefully the results of our new testing will shake things up a bit in the laptop LCD world. Basically, we’re using CalMAN 5 to perform testing, and that now allows us to report uncalibrated as well as calibrated color results.

Update: After learning of the "Splendid mode" and "Generic color" options in the Windows Mobility Center settings on the XPS 15, I went back and revisited the subject of display accuracy/quality. You can read more in the full XPS 15 LCD update article. Note that most of the results below (other than the comparison charts) are from the initial testing.

The charts and images tell the story quite well, but the short summary is this: out of the box, most Windows laptops – including the new XPS 15 with a QHD+ display – deliver colors that seem to have more in common with fantasy land than they do with accuracy. Post-calibration the display does exceptionally well, but if you lack the proper hardware and software to calibrate your display (or if you’re running an application that bypasses the LCD LUTs), you’ll be stuck with less than ideal color reproduction. How important this is will depend on the individual, but for a top quality display we really want to see manufacturers take the time to do the display justice. $5 extra per system to properly factory calibrate the display would do wonders here – we don’t need perfection out of the box, but average DeltaE of less than 2 would certainly be desirable. And with that said, let’s start with the uncalibrated results.

The RGB values are very clearly nowhere near what they should be, with most blues being 10% too high and the reds being 15% too low. Likewise, the gamma – which should ideally be a flat line – looks more like a mountain and a valley. Grayscale DeltaE is only at acceptable levels for the darkest of shades – where it matters less – while everything above the 15% level ends up with a visible error of 5.5 to nearly 8.0. Colors are a bit better in most respects, with the blues generally being the farthest off of the target, but quite a few colors actually come in below a 3.0 DeltaE.

The one bright spot (literally) is that the display can get quite bright, which is good for outdoor use or when traveling. The display can reach a 450 nits (cd/m2), and the “auto-brightness” function tends to be a bit on the brighter side, which is the opposite of what I usually experience – I took the XPS 15 to CES and at one point in a presentation Anand was sitting next to me and complained the laptop was “too bright!” I had to disable the auto-brightness setting and manually drop the LCD down to 10% or so before it was acceptable. (Does anyone actually like auto-brightness adjustments on laptops? I’d personally just as soon manually tune the backlight to an acceptable level.) The contrast ratio is also very good, measuring around 1350:1. Part of that comes from the inaccurate colors, but it certainly gives the display some “pop”. Regardless, if you want accurate colors, you absolutely have to plan on calibrating the XPS 15 display. But when you do, things turn out very nice….

Post-calibration, color balance is close to perfect, the gamma is at least approaching a flat line (though still with bumps and valleys at the 5% and 95% marks), and DeltaE is well below 2.0 and often below 1.0, on both the grayscale and the color charts. There are still some errors in shades of blue, but those tend to be less visible to the human eye so it’s not a huge concern. Contrast ratio and maximum brightness take a hit from calibration, as the white levels are now where they should be, but the XPS 15 is still able to reach nearly 1150:1 contrast with a white level of 385 nits.

As far as viewing angles go, Dell is using something they call a PPS panel, which has a wide viewing angle…except it’s not quite the same as IPS. One of the big problems with TN panels is that the colors get all messed up with off-axis viewing, and in particular the vertical viewing angles can be problematic. Let me make it clear that the PPS display is not like TN, but the colors do seem to shift a bit from extreme angles. It’s not something I’d ever experience in normal use, but if I look from an oblique angle it doesn’t quite look like an IPS or VA panel. Or perhaps it’s just that I’ve never used a 15.6” QHD+ IPS panel before? Anyway, the panel is really a great display, but I do wish Dell had factory calibrated to really set it apart.

LCD Analysis - Contrast

LCD Analysis - White

LCD Analysis - Black

LCD Analysis - Delta E

LCD Analysis - Color Gamut

About that High-DPI Display….

Then there’s the whole DPI scaling aspect as it applies to Windows. Depending on whom you talk to, it’s either not a problem at all (which is true if you stay within the Modern UI), or it can be a huge mess. I tend to fall more into the latter camp, as there are a lot of applications I run that apparently have not been designed with DPI scaling in mind. A big one of these, amazingly, is Chrome – how arguably one of the best browsers still utterly fails to work right with DPI scaling is a mystery to me. But there are many others – FRAPS, older applications, CalMAN 5, and the launch screens for quite a few games all came up during the time I’ve used the XPS 15.

I don’t use a Mac, so I don’t know exactly how the day-to-day experience of a MacBook Pro Retina differs, but from what I’ve gathered Apple was able to jumpstart the support for high-DPI with their first party apps and likely just giving more attention to finer details of the implementation. There are apps that play fine with high-DPI on Windows, and basically all of the Modern apps work well, but I’m having a really difficult time letting go of my actual windows to run things in full screen/split screen modes. I do it all the time on a tablet, and it feels more or less natural, but I regularly have dozens of browser tabs open (in Chrome) and 10-15 other applications running, and switching between them using the existing taskbar just works better for me. Take that as you will, but basically there are still lots of applications out there where the developers haven’t addressed the question of high-DPI support – and for applications that were released more than a couple years ago that haven’t been updated, you can guess that they may never receive such support.

The great thing is that the DPI is so high that there’s a simple workaround if you are having issues with DPI scaling: run at a lower resolution and set the scaling to 100%. It’s actually what I ended up doing after a while, as 1080p 100% on a 15.6” display still feels much more useful to me than 3200x1800 with 200% (or even 150%) scaling. It’s a bit odd for me to finally have a high-DPI laptop and find that, no, I personally don’t really benefit from the higher resolutions. Then again, my eyesight at 40 years old is perhaps not the best starting point for this sort of thing, as even 15.6” 1080p can feel a bit small on text at times. Considering how much I’ve run this display at 1080p, though, I have to say that I’ve never really noticed that I wasn’t running at native resolution.

Dell XPS 15 Subjective Thoughts: Life on the High-DPI Edge Dell XPS 15: Throttling or Not?
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  • dragonhype - Monday, March 10, 2014 - link

    Thank You! I will look into it! Otherwise I love the laptop!
  • xaml - Monday, March 10, 2014 - link

    Regardless of what causes it, the electric noise issue also is present on the XPS 13 – both Sandy Bridge and Haswell.
    http://en.community.dell.com/support-forums/laptop...
  • jphughan - Thursday, March 6, 2014 - link

    It sounds like the display performance impressions were taken before disabling Dell's questionably named "splendid mode", which grossly oversaturates colors. It's unfortunately enabled by default in the factory build and it's managed unintuitively in Windows Mobility Center -- but once it's disabled, multiple calibrators have found that the display delivers a DeltaE of less than 1 BEFORE calibration, and perfect coverage of sRGB. I have no idea why Dell shot themselves in the foot by setting up their system this way out of the box, but display perfection is just one buried option toggle away, no calibration required.
  • skiboysteve - Thursday, March 6, 2014 - link

    I could not find this setting in my windows mobility center. I see:
    Brightness, volume, battery status, screen orientation, external display, sync center, and presentation settings. The bottom right box is empty.

    I'm going to contact dell support about this.

    Also, I didn't get any throttling issues with mine.. so wonder if mine is different somehow
  • skiboysteve - Thursday, March 6, 2014 - link

    Found it, you have to install dell quickset to get these options. You get 4 more:
    Keyboard backlighting, fn key behavior (change between requiring fn press for f1-f12 or requiring fn press for media controls), touchpad on/off, and the SPLENDID color setting
  • jphughan - Friday, March 7, 2014 - link

    You need Dell Quickset installed and your built-in display needed to be enabled when your system booted (not just an external display).
  • VisionX302 - Thursday, March 6, 2014 - link

    Great article. I picked one up a few months ago. This was my experience exactly. This thing should be a GREAT laptop, but it wasn't. I did some comparisons with the MacBook Pro using both OSX and Windows 8.1 under BootCamp and the new Lenovo X1 Carbon. The Dell was certainly a really good laptop, but the battery life was much better on the other two, resuming from sleep, even things like the keyboard and the touchpad in particular are much better on the other two. I was really hoping that the Dell would be my one size fits all solution for all my various needs, but it just left me wanting. If I hadn't compared it against the other laptops I wouldn't have noticed these little differences, but they really do add up. Things like the battery life are especially noticeable. With the Lenovo, I don't really even carry a charger anymore, I just top it off every couple of days. After a few hours, the Dell would have to be charged. The Mac very similar. I also had a problem with the touch screen that had to be replaced and ultimately returned the Dell due to a serious thermal issue / failure. I'm still waiting on the replacement. With those issues, I'm also left wondering whether the build quality is really there with the Dell or not.
  • jphughan - Thursday, March 6, 2014 - link

    Dell has definitely had some QC issues on this system. Much of those issues pertain to the QHD+ display (dead pixels, dust under the glass, pressure point revealing a weird color distortion in a corner when gripping the lid a certain way) and there's also the widely reported coil whine issue that Dell is currently investigating after numerous reports. The unresponsive touchscreen issue was resolved with a firmware update though.
  • hfm - Thursday, March 6, 2014 - link

    If I recall the notebookreview threads the firmware update actually bricked some systems and they needed service. I wouldn't touch this thing until Dell gets a handle on the numerous build quality issues. It's really a shame as there are so many plusses with it.

    I'm personally waiting for the thin-and-lights sporting the 860M that are imminent. MSI GS60 looks like a 4.4lb monster.
  • jphughan - Thursday, March 6, 2014 - link

    Two people reported bricks that were fixed with replacement displays. I don't know if that was due to a bug in the firmware updater code or perhaps a bug in the existing firmware on the display itself, in which case those people would either have to stick permanently with buggy firmware or get a replacement display anyway that can actually be updated. In any case, my firmware updated fine for what it's worth.

    The QC issues are indeed disappointing. I ordered before they came to light but I've been fortunate to only have the coil whine issue. I don't even consider that much of an issue since I've had that issue on numerous other laptops that use high-wattage AC adapters. But if Dell does actually fix it, I'll consider using my warranty to get a replacement motherboard at that time. I've got 3 years, after all.

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