Oh Hashmir, I’ve Used This Title Too Much Already

The Pre has an excellent screen. I was expecting more based on all of the early reviews of the device, but it’s still pretty good. Pure pixel density gives it a nice advantage here. Both the iPhone and the Pre have a 480 x 320 display; the iPhone’s display measures 3.5” on its diagonal while the Pre’s is only 3.1”. Cramming more pixels into less space makes the Pre’s display look sharper.

The Pre, like the iPhone, uses a multi-touch display. The touching works fairly well, almost as good as on the iPhone and far superior to any other touch phone I’ve used.

There are some differences of course.

The basic gestures are the same between the Pre and the iPhone. Pinch two fingers to zoom in, move them apart to zoom out. Flick your finger up or down the screen to scroll; do the same left/right to flip through pages, photos or cards. And double tap to zoom in on a web page.

On the iPhone, the multi-touch interface is limited to its large screen. The Pre doesn’t have as large of a screen but Palm attempts to make up for it by enabling touch in the area directly below the screen. Palm calls this the “gesture area”, which always seemed odd/misleading to me. You do perform certain gestures down there (wow), while others must be done on the screen itself.

The gesture area, as Palm calls it, helps extend the usable touch area of the screen, which is good. The gesture area happens to have a physical button in the middle of it, which is bad. There’s one frequently used gesture you perform in the gesture area, it’s a right to left swipe. This is how you traverse through a hierarchy of “windows” within a single application. For example, to get from here:

To here:

You perform that right to left swipe in the gesture area.

The problems with this gesture are two fold:

1) The R/L swipe goes over the protruding center button in the gesture area; it feels odd. Update: You can perform the gesture in the area to the left or right of the center button, effectively eliminating this issue. Sweet :)

2) More importantly, there’s a lag between when you complete the gesture and when the application responds to it. This isn’t really true for any of the other gestures, just this one. It hampers the user experience.

On the iPhone’s virtual keyboard, whenever you tap a key it enlarges in size above the key so you know what you hit. It’s a way of getting around the problem of your finger covering up most of the keys on an otherwise tightly packed keyboard. The Pre has a physical keyboard and thus doesn’t need such a thing, but for regular taps on the screen Palm does implement a cursor of sorts. Tap on the screen and you’ll see a little dot with ripples around it. It’s not huge but it does give you an indication of where you tapped.

While the Pre’s screen is just as responsive as the iPhone, I found the Pre is far more likely to ignore my taps than the iPhone. It seems like a software issue as I’ll sometimes tap the same item two or three times before it actually clicks on it for me. It’s not the end of the world, but annoying enough when it happens.

The Keyboard, it’s so, Real Prelude to Productivity: Cards
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  • nycromes - Friday, June 19, 2009 - link

    I think Anand did a pretty good job with the review, I was kicking around the idea of picking up a new Pre sometime soon and this review just pushed me over the top. I am going to get one ASAP.

    All that being said, I am somewhat disappointed in this review. I have to agree with other posters that the article was a confusing piece (Palm Pre Review or Iphone wish list). Certainly the Pre has some room to improve (hopefully software updates can address some of the issues Anand described). I know that the Iphone is a very popular phone and as such it will be one of the top comparison phones, but people still give Apple way too much leeway for cutting out features in the name of a simple experience. I am happy to see Palm doing what it can to put features back into a phone that gives a similar to the Iphone experience.

  • Anand Lal Shimpi - Friday, June 19, 2009 - link

    Thanks guys. I see it this way: Apple set the bar very high with the iPhone, to take a step backwards in anything the iPhone perfected is bound to be disappointing. No visual voicemail? No full system-wide search? Slower app launches and choppier animations? These, in my mind, are unacceptable given that Apple already provided the market with a good blueprint of what to do.

    If Palm didn't force me to give anything up that the iPhone delivered, I would switch in a heartbeat. I either want Palm to perfect the Pre or Apple to adopt Pre-features, I don't really care which one happens, I just want at least one of them to happen :)

    Take care,
    Anand
  • nycromes - Friday, June 19, 2009 - link

    The article makes more sense when you put it that way. Again, thanks for the great review. It helped me make up my mind on the Pre.
  • Lozil - Friday, June 19, 2009 - link

    Ya, Multitasking, Being cool, Physical keyboard. The Phone just seems Right.

    I don't understand why Anand is so inclined to iPhone..! Even when the Pre is better, You Just doesn't want to agree on that, Just wants Apple to give those Features...

    Man i got confused... It's a Palm Pre Review or iPhone Enhancement Request... :P
  • bigboxes - Friday, June 19, 2009 - link

    Thanks for this timely (and in depth) product review. Sounds like Palm has a lot of optimization to do with the OS before I'd ulitmately consider it for my next phone.

    My quick research shows that this device does not have an expansion slot for memory. Does the Pre allow you to install additional codecs? It supports MP4, H263 and H264, but not the XviD codec. Although I encode my videos using the X264 codec these days, I have a lot of DivX/XviD files in my collection. Does it allow users to assign an mp3 as a ringtone or does it require users to use a specific format? Palm's website lists "Bluetooth tethering" as a feature. Any chance that you tested that out? Speaking of bluetooth, how is this device's performance with other bluetooth devices? The security setup? How is the call quality when using the phone with no headset? The microphone? Does Palm have any plans on upgrading the Pre to a metal housing or even offering one in the near future? I'd also like to see support for MSN IM or maybe offer a Trillian-like app (or something like that).
  • cjb110 - Friday, June 19, 2009 - link

    A lot of the Pre reviews have mentioned the keyboard being ok, but not great. None of them mention the bonus of actually having all of screen space available while you type. Yea the iphone and android's have bigger screens, but so what if you loose half every time the keyboard appears.

  • prophet001 - Friday, June 19, 2009 - link

    absolutely hilarious "dude i just took the biggest poop. wanna see?"
  • strikeback03 - Friday, June 19, 2009 - link

    Didn't he use that in his first iPhone review? Which didn't have picture messaging?
  • Rolphus - Friday, June 19, 2009 - link

    Anand,

    On the browser performance page, I couldn't spot any mention of which version of the iPhone OS you're using for comparison? I've found 3.0 to be much faster, having benefited from the updated WebKit builds including the "Nitro" JS engine and general render speed improvements (I assume the Pre has this build as well). Would you mind clarifying or pointing me toward the answer?

    Many thanks,

    Rolphus
  • ltcommanderdata - Friday, June 19, 2009 - link

    http://www.rapidrepair.com/guides/iphone-3g-s-repa...">http://www.rapidrepair.com/guides/iphon...one-3g-s...

    Well the first teardown of the iPhone 3G S seems to confirm that Apple too uses a ARM A8 Cortex SoC with PowerVR SGX as predicted. I wonder if the hardware similarity between the Palm Pre and the new iPhone will put pressure on Apple to implement multitasking. They could argue hardware limitations for the older models, but it's difficult to hold back now that the Pre has shown it can be done well on newer hardware. Sadly, it'll probably be the major new feature of iPhone OS 4.0 next year.

    On a hardware note, I wonder what version of the PowerVR SGX is in the new iPhone. The SGX520 as Anand predicts or the SGX530 as the Palm Pre. I'm guessing the teardown wouldn't be informative on this and we'll have to wait for driver analysis.

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